Tenant FAQs
How do I submit a maintenance request?
You can submit maintenance requests online through our tenant portal, and our team will respond promptly.
How do I pay my rent?
Rent can be paid online through our secure tenant portal, with options for autopay and multiple payment methods.
How do I renew my lease?
Our team will reach out before your lease expires to discuss renewal options and next steps.
What is the process for moving out?
Notify us in writing per your lease terms, and we’ll walk you through the move-out inspection and deposit return process.
Owner FAQs
How do you screen potential tenants?
We conduct thorough background checks, credit checks, income verification, and rental history reviews.
How do you handle maintenance and repairs?
We coordinate with trusted, licensed vendors and keep you informed of any necessary repairs and costs.
What are your management fees?
Fees vary based on property type and services needed — contact us for a customized quote.
Can I still be involved in decisions about my property?
Yes — we keep you informed and consult you on major decisions while handling the day-to-day details.